
Dale Carnegie was a firm believer in soft skills which could use a revival in this day and age, such as making people feel appreciated, being a good listener, smiling, and remembering people names. I hope these things don't sound too trivial to you, because remembering to do these little things right could be the difference between winning or losing a promotion, a big sale or a contract. This is a very insightful book that provides techniques you can use to get to know the people you interact with on a daily basis. For some people, being open, friendly and honest doesn't necessarily come naturally, but there is more to it than that, it's about identifying what makes a person tick and then using that knowledge to communicate more effectively with them.
The book has gone on to become an international bestseller, and a book that in my opinion should be an essential read for just about everyone. Whatever your position in life, there is something in there for you - unless you are a total recluse and never have to interact with another person for the rest of your life, you will no doubt learn something from this book! I highly recommend it.
No comments:
Post a Comment